Experience a land where myth and legend come to life, where the earth boils, mud heals, and steam disappears into the clouds above. More than just a place of myth and legend, this land has the power to heal and excite anyone who meets it, just as it’s done for centuries. Come and discover New Zealand’s most unique geothermal experience. Your body and soul will feel revitalised after this soothing experience.

Not Included

Lunch

Additional Information

• Specialized infant seats are available
• Not recommended for travelers with poor cardiovascular health
• Not recommended for pregnant travelers
• Public transportation options are available nearby
• Infants and small children can ride in a pram or stroller
• Suitable for all physical fitness levels
• This experience requires a minimum number of travellers. If it’s cancelled because the minimum isn’t met, you’ll be offered a different date/experience or a full refund.
• Please wear comfortable clothing suitable for the conditions, walking shoes, sun protection, jacket/warm layer, bring a camera & any essential personal items.
• This is a self-guided walking tour and sensible walking footwear is recommended.
• You must be able to climb and descend stairs and walk on unpaved or uneven terrain.
• If the guest has had or is suffering from any of the following medical conditions, we strongly advise that they seek advice from their doctor prior to using the geothermal pools.
• The mud baths are suitable for children over the age of 2.5 years, whereas the Sulphur spas are suitable for children over the age of 6 months.
• It is important that children (as well as adults) drink water while bathing in order to keep hydrated.
• All infants must wear bathing suits or disposable nappies whilst bathing.
• Please remove all jewellery before entering the pools as Hell’s Gate accepts no responsibility for tarnished jewellery.
• For the bathing experience, guests can choose to bring their own bathing attire and towels or hire these items from Hell’s Gate at a small cost.
• If the guest has had or is suffering from any of the following medical conditions, we strongly advise that they seek advice from their doctor prior to using the geothermal pools. The list of medical conditions below is not an exhausted list but serves to highlight some of the main medical conditions where the geothermal pools may not be advised: Pregnancy, Low or High Blood Pressure, Mobility Problems, Active or Under Active Thyroid, Verruca/ Warts, Heart Conditions, Epilepsy, Skin diseases/disorders, Diabetes, Metal Pins/ Plates, Claustrophobia, Ear Infections, Cancer, Recent Surgery, or Sulphur Allergies
• Lengthy immersion in the hot pools may cause dehydration and fainting. Please remain hydrated at all time by drinking the water available in the spa facilities and inform staff immediately if any discomfort is felt. When exiting the pool, take care and use the handrails provided
• Both children and adults need to be comfortable with the heat, and Hell’s Gate recommends taking regular breaks to ensure overheating does not occur
• Guests are advised to shower before entering the pools in order to remove any makeup, sunscreen or other products applied to the skin as we cannot confirm what is in each product and therefore if a reaction with the Sulphur will occur.
• It is important that children (as well as adults) drink water while bathing in order to keep hydrated.
• Face masks required for travellers in public areas
• Face masks required for guides in public areas
• Hand sanitiser available to travellers and staff
• Regularly sanitised high-traffic areas
• Gear/equipment sanitised between use
• Transportation vehicles regularly sanitised
• Guides required to regularly wash hands
• Paid stay-at-home policy for staff with symptoms
• Contactless payments for gratuities and add-ons

Tickets

*Mobile or paper ticket accepted
*One per booking

Prices

* Per Person

Adult : from 0 to 4 : from 0 to 11 Persons

Child : from 5 to 14 : from 0 to 11 Persons

Adult : from 15 to 99 : from 1 to 11 Persons

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Check Availability