The hotel is surrounded by five acres of swimmable saltwater lagoons and represents the only first-class resort in tropical North Queensland, Australia. It lies amid stunning examples of wilderness and natural beauty and offers true peace, tranquillity and every facility the discerning guest may desire. There are a total of 294 rooms and 100 villas in this air-conditioned hotel. Facilities include a lobby with a 24-hour reception desk, a hotel safe, currency exchange facilities, a hairdressing salon, and a café, restaurant and bar. Conference facilities are available and guests can enjoy WLAN Internet access (fees apply), room and laundry services and the hotel's bike hire service. Guests arriving by car may deposit their vehicles in the hotel's private car park. The lobby is very large and elegant and features a lounge area that serves high tea in the afternoons.

This hotel is situated directly on Four Mile Beach at Port Douglas, between the Great Barrier Reef and the Daintree Rainforest. Port Douglas Markets are approximately 3 km away, whilst the Rainforest Habitat Wildlife Sanctuary is 5 km away and the Great Barrier Reef 34 km away. Cairns International Airport is 67 km from the hotel.

The hotel plays host to a superb selection of restaurants and bars with a choice of dining indoors or out. The experienced chefs create superb international cuisine complimented by local and international wines, all of the highest standard. Guests can enjoy the finest cooking made from a mouth-watering range of fresh and local seafood, beef, poultry, game and exotic tropical fruits.