The air-conditioned hotel has a lobby, which provides a hotel safe where guests can securely leave their valuables. The hotel also offers a spectacular ballroom, multi-function rooms and a boardroom for everything from a technologically advanced corporate meeting to an intimate social gathering. Other amenities include a bar and restaurant for wining and dining and a comprehensive room service. Those arriving by car may leave their vehicle in the hotel car park.

This hotel is situated in one of Melbourne's most historic areas. It is located at the top of Collins Street and opposite to St Patrick's Cathedral. Convenient for all city attractions, the hotel overlooks an array of Victorian architecture and is bordered by Melbourne's delightful Fitzroy Gardens. The nearest connection to the public transport network is at Parliament Square, roughly 500 m away and Melbourne Airport is some 21 km from the hotel.

The on-site restaurant and bar can be found in a chic and relaxed corner in the hotel, where guests can delight in the delicious sights, sounds and aromas of contemporary dining. The Tea Lounge is also the perfect place to enjoy High Tea or a light snack while taking in the life and activity of the hotel.