This city hotel is spread over 17 floors and comprises 575 rooms, of which 24 are suites. The inviting lobby offers guests a 24-hour reception desk, a lift, a currency exchange, a cloakroom and a safe. In addition, there is a cloakroom, a café, a hairdresser, and a bar for hotel guests. The hotel also features a restaurant, a breakfast room, conference facilities and WLAN Internet access. Room and laundry services, as well as laundry facilities, round off the offerings. Those arriving by car may park in the hotel car park or garage. The lobby is large in size and decorated in contemporary style with comfortable seating areas, partially carpeted floors, marble, and chandeliers. The dual-sided fireplace adds a warm ambience to the comfortable, bright lobby.

The hotel is centrally-located in downtown Toronto on Yonge Street, just north of College Street near the famous Eaton Centre, the Rogers Centre (Skydome), the Air Canada Centre, and the financial district. It is less than a 5 minute walk to the subway line and about a 25 minute walk to Union Station (the main train station in Toronto).

Guests can select their breakfast from a buffet. Lunch and dinner may be taken à la carte or as a set menu. Special dietary requirements may be catered for.