This charming, family-friendly ski hotel consists of two 3-storey buildings with lift access and interior corridors and comprising a total of 159 rooms. Each building contains a different style and category of room: the Hotel Wing houses the standard rooms, while the deluxe rooms are located in the Lodge Wing. Hardwood furnishings and cheery colours complement the rustic ski-lodge ambience. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour check-out service, a hotel safe, a cafe and a bar, a restaurant. Conference facilities and Internet access are also at guests' disposal and they can take advantage of the laundry service and parking for an additional fee. The hotel has a medium sized lobby built around a fireplace.

The hotel is located in the centre of Whistler village at the base of both Whistler and Blackcomb mountains, just steps away from the Telus Conference Centre and the Whistler and Blackcomb ski lifts and nearest shops. Guests will find Brandywine Falls and Park a 20-minute drive away and Nairn Falls are 25 minutes by car, while Pemberton is 35 minutes away. Vancouver International Airport is 174 km away.

The hotel has restaurants on site, which cater for all meals, with lunch and dinner being served from a set menu.