The hotel features modern, simple and fashionable style. There are three exquisite luxury conference rooms of different sizes with conference facilities making the property a great choice for business meetings. Comprising 179 guest rooms, the air-conditioned establishment offers a lobby with 24-hour reception and check-out, hotel safe, currency exchange facilities, cloakroom, lift access, café and breakfast/dining room. Furthermore, WLAN Internet access, room and laundry services, a car park and bicycle hire are provided. There is a beauty salon on the 5th floor offering professional care and fashionable hair styles.

The hotel is located at the side of the beautiful West Lake, in the centre of the commercial, cultural and financial centres of Hangzhou. The hotel is about 200 meters from West Lake and also 200 meters from Wushan Square.

Peninsula Buffet, leading the trend of an exotic food buffet concept, regularly invites famous chefs from around the world and launches colourful national food festivals, mixing rich exotic foods and different cuisines into a colourful world feast for gourmets.