This city hotel's 2 towers, comprising a total of 570 tastefully-appointed guest rooms and suites, boast inspirational art deco décor and exciting views of the Shanghai skyline over the Huangpu River. A variety of room types such as the WestinWORKOUT(r) Room and the 232 m² Emperor Suite will satisfy guests' need for a personal oasis. Guests from the Westin Executive Club are showered with 24-hour innovative, personalised services such as laundry, limo, a business centre, a 2-level WestinWORKOUT(r) Gym, a personal floor butler and an IT butler to cater to all IT-related needs. Further facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and 24-hour check-in/check-out service, a hotel safe, a currency exchange facility, a cloakroom, a lift, a cafe and a bar. It also offers a TV lounge, a restaurant and WLAN Internet access. Guests may also take advantage of the room and laundry services and there is a car park and a covered garage for those arriving by car. The younger guests will enjoy the kids' club.

Offering a premier location in one of the world's most exciting cities, this hotel is easily accessible and lies within an exclusive neighbourhood of branded shops and guests will find celebrated restaurants situated in the surrounding area for guests' convenience and pleasure. The hotel is just 500 m from The Bund district of the city and just 1 km away guests will discover Nanjing Road with its underground station, shops and pedestrian area as well as Shanghai Old Town and Shanghai Museum. It is just 45 minutes from Pudong International Airport and the Hongqiao International Airport.

There are seven restaurants at the hotel, offering guests an exciting range of delectable cuisines from Asian to Italian, as well as international fare. The award-winning restaurants were presented with the Outstanding Chef Award by FHC International Culinary Arts Competition in 2005. Prego and EEST Crystal Garden were honoured with the 2006 Five Star Diamond Award. EEST Crystal Garden was also named One of Shanghai's Top Restaurants by Shanghai Tatler in 2005 and 2006 and presented with Shanghai's Best Asian Restaurant ?Golden Spoon' by readers of City Weekend.