The hotel offers complete facilities in a landmark of hospitality and luxury. The air-conditioned hotel features a lobby with 24-hour reception and check-out service, a breakfast and dining room, conference facilities, WLAN Internet access and room and laundry services. The hotel's residential facilities offer 307 guestrooms in the Main Building and 65 executive rooms/suites in the Imperial Wing.

The business hotel is located in the Luohu commercial district of Shenzhen, only five minutes' walk from the centre of business, shopping, entertainment and the Guomao metro station (Exit A).

The Oriental Delight offers Shenzhen's most sumptuous buffet, served during breakfast, lunch and dinner throughout the week. A la carte and set menu options are also available during lunch and dinner.