The air-conditioned city hotel offers 181 rooms in total and welcomes guests in a lobby with 24-hour reception and check-out services, a hotel safe, currency exchange facilities, a cloakroom and lift access. The hotel offers exceptional comfort and the best in-room design, and further facilities include a hairdressing salon, a café, bar, disco and a restaurant. Guests may also take advantage of the conference facilities, WLAN Internet access and room and laundry services.

The business hotel enjoys a privileged location with museums, shopping centres and the best local attractions in the area. The historical centre is just 10 minutes from the city hotel and Valle Pacifico convention centre is around 15 minutes away. In addition, it is excellently located in north Cali, near to the financial, commercial, gastronomic and industrial districts. San Antonio and La Tertulia are both around a 5-minute drive from the conference hotel, and the Chipichape shopping centre is approximately 10 minutes by car.

A breakfast buffet is served each morning.