Renovated in 2006, the hotel building houses a total of 54 rooms and is situated on 6 hectares of grounds, offering unique views of the lagoon and the channels. The attractive gardens and the rustic fittings mix with the lush vegetation of the rainforest, with its exotic birds and wildlife. The lodge's facilities include a currency exchange facility, a games room, conference facilities, shops and a laundry service (charges apply). Food is provided in the café, the bar and the restaurant.

The lodge lies in the North Eastern part of Costa Rica's Caribbean coast in Tortuguero Limón on a sand bank between Canales de Tortuguero and the sea. It offers guests perfect access to the unspoilt beach and the channels. The hotel building may only be reached by boat or by plane.

The hotel's own restaurant, the Cheleonya, offers its guests a selection of national and international dishes, which are included as a buffet in the price for full-board.