This 8-storey luxury hotel comprises a total of 278 rooms of which 23 are suites. Facilities include a foyer with a 24-hour reception desk, safes, a currency exchange facility, a cloakroom and a lift in addition to a travel agency, a flight service, a car hire service and a selection of shops. Moreover, it is possible to dine in the café, El Portico bar, and the 2 air-conditioned à la carte restaurants with smoking areas as well as to relax in the TV room or make use of the public Internet access. The main restaurant, El Paseo, offers Mediterranean and international cuisine. There are conference facilities on offer on the mezzanine floor: 6 multi-purpose rooms and a business centre offer both functionality and comfort. Alternatively it is possible to relax in Almeda Lounge or to enjoy the exclusive atmosphere in the Cuaba smokers lounge. Guests may take advantage of the 24-hour room service and laundry services and laundrette as well as the medical assistance that is available on request. There is a car park for those arriving by car as well as a bicycle storage facility.

Located at the heart of Havanna's historic old town opposite the Parque Central, this hotel lies within a stone's throw of a selection of famous buildings including the beautiful Garcia Lorca Theatre, the Capitol and the National Museum. It is just a few minutes walk to Havanna cathedral and a range of shops, restaurants, bars, nightclubs and the Museo de Bellas Artes. The nearest railway station is 1 km away and it is 25 minutes to Jose Marti airport.

Guests may select their breakfast from an ample buffet; lunch and the evening meal may be taken à la carte or chosen from a menu. Special dietary requirements and individual-specific dishes can be provided. It is possible to book a half-board or a full-board stay.