This hotel is a symbol of elegance, hospitality and luxury - a true masterpiece in the art of accommodation - and offers guests an unforgettable stay. This family-friendly city hotel is ideal for business travellers and holidaymakers alike and comprises a total of 230 rooms. Facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception and check-out service, a hotel safe, a currency exchange facility, a cloakroom and lift access. The hotel also provides a hairdressing salon, an auditorium and a casino, and the younger guests can let off steam at the kids' club. For dining and drinks, guests can enjoy the on-site café, bar and restaurant, and business guests in particular will appreciate the conference facilities and WLAN Internet access. Guests can also take advantage of the room and laundry services, and a car park and covered garage parking are available for those arriving by car. Lobby is very large, with marble floors and a large reception.

This hotel is located in the tourist, banking and commercial area of the city, 300 m from the Metrovia (bus rapid transit) and 500 m from the Malecón del Salado. Guests will find the city centre 1.5 km away, while the craft market and the Palacio de Cristal are 2.5 km away. The nearest bars and nightspots are 2.5 km and 4 km away, respectively, and the hotel lies just 12 minutes from José Joaquín de Olmedo International Airport.

Guests may select their breakfast from a buffet, and the midday and evening meals may be enjoyed in buffet form, as set menus or à la carte.