Renovated in 2007, this business hotel comprises a total of 100 rooms on 4 floors. There is a business centre, providing meeting/ banqueting facilities, a restaurant, a photocopier, a fax service, a grocer's shop, an on-site cash point, a secretarial service, hospitality rooms, audiovisual equipment, free outdoor parking, caravan or lorry parking. Electrical outlets are available, as is lift access, baggage handling (free and available on request), babysitting/ childcare (available on request, fees apply), a multi-lingual team of staff, a 24-hour switchboard, express check-out and a shuttle service (during fairs). Further facilities include 24-hour reception, a hotel safe, a currency exchange facility, a bar, a WLAN access point and room and laundry services. For an additional fee guests may also make use of the garage parking.

The hotel is situated next to the exhibition centre and is easy to reach by train (around 500 m from hotel), by tram (around 800 m from hotel), or by car (motorway A7/A37, approximately 2 km away). It is close to the TUI Arena and the Concert Hall (1 km) and the ""Park der Sinne"" - a former Expo project with the theme Humankind, Nature and Technology. The Royal Garden of Hanover is 15 minutes away by car. It is also a 15-minute drive to the centre of Hanover and the hotel is within easy walking distance of links to both the public transport and national rail networks.

Breakfast is served in the form of a buffet, while lunch and dinner can either be selected from a buffet or ordered à la carte.