The 75-room hotel features 24-hour reception and check-out services, as well as a hotel safe and lift access. There is a TV room, a restaurant, conference facilities and wireless Internet access. Room and laundry services are provided, whilst guests arriving by car can leave their vehicles in the hotel's own private parking garage.

This city hotel is located in Heilbronn, an old imperial city and well-known wine making locale, which features a new pedestrian zone and a modern congress centre. The hotel is situated at the Neckar River near the well-known Swabian Wine Route and is part of the picturesque Castle Route. The centre of Heilbronn is just 50 m from the hotel, and here restaurants, tourist attractions and public transport connections can all be found. Sights in the Heilbronn vicinity include a salt mine (8 km), Sinsheim Museum (30 km), Ludwigsburg Castle (30 km) and Heidelberg Castle (50 km). The main train station is 200 m from the hotel, whilst Echterdingen and Frankfurt airports are 70 and 140 km away respectively.

All meals are served buffet style, whilst midday and evening meals can also be selected from à la carte and set menus.