One of the oldest original hotels in Glasgow, the hotel is full of history. Amongst the hotel's modern facilities count a hairdresser. In the lobby there is a 24-hour reception, a hotel safe and Internet for an additional fee, as well as a laundry service. Grahamstons Bar is opened daily, and guests can find refreshments and light snacks. The cafe and the Entresol restaurant are the perfect places to relax with a cup of coffee. Guests can also sample a range of dishes. Guests wishing to dine in a more private environment can also make use of the room service.

This hotel is located in the heart of Glasgow, integrated in the railway station complex. It is surrounded by fantastic shopping centres and designer outlets, museums and art galleries. The location and its proximity to public transport allows guests to reach all sights in Glasgow and the surrounding area easily. Queen Street station for example, is only 5 minutes away.

Guests may serve themselves at the breakfast buffet. At lunchtime and in the evenings, guests may select dishes from a set menu and in the evenings there is also an à la carte menu available to choose from. Special dishes are also offered.