The hotel's graceful colonial architecture, beautiful gardens and comfortable accommodation makes it an oasis of serenity in the chaos of Surabaya. Guests can dine at the on site restaurant that serves an array of Chinese and Euro-Asian cuisine including seafood specialties. Lobby is medium in size with lobby lounge.

The hotel is located in the heart of Surabaya's business and shopping district, and is only few minutes from the biggest shopping malls, monuments, the historic site and the old Arab Quarter.