The charming hotel itself is housed in a former post office building from the 1800s and offers traditional hospitality with a warm welcome and great homemade food. This family friendly establishment comprises a total of 24 rooms and the facilities on offer to guests include a garden, a lobby area, a cloakroom, a café, a newspaper stand, a mini supermarket, a hairdresser, a bar and a pub. There is also a restaurant, conference facilities, WLAN/Internet access (complimentary) and guests may take advantage of the laundry service and the car park.

The hotel, located in the fishing village of Castletown, is 6 km from Thurso on the A836. It enjoys a central setting in Caithness and thus allows the visitor to explore and enjoy the most northerly mainland county: the wildlife, the coastal walks, trips over on the ferry to Orkney for a day's sightseeing, surfing in one of the best bays in the UK, or the more traditional attractions of the Castle Of Mey. And the beautiful sandy beach of Dunnet Bay is a stone's throw away from the hotel.

The hotel offers a breakfast buffet and lunch and dinner may be chosen from a set menu. Locally-sourced produce and good traditional home cooking are the hallmarks of the food guests may enjoy here.