Guests of the hotel will be immersed in nature, far detached from the hustle and bustle of the city and the stress of daily life and take some time out to be pampered with workshops, gourmet dining and other treats. The air-conditioned hotel is a haven of tranquillity, the perfect meeting place for seminars and business events. Furthermore, free parking and parking for the disabled is available at the hotel. Guests are offered 126 rooms in total and welcomed in a lobby with 24-hour reception and check-out services, currency exchange facilities and lift access. Further facilities include a hairdressing salon, café, Internet access, room and laundry services and a bicycle hire service.

Situated on top of Mount Carmel, dwelling in green, deep forest, the enchanting serenity of this resort, the only luxurious health spa in Israel, awaits guests. The centre of Haifa is approximately 2 km from spa, as are the bus and train stations, Carmel Beach, Stella Maris Church, the Druze villages and the Baha'i Shrine.

The restaurant is open for breakfast, brunch and lunch. During the evening, gourmet meat dishes are served to the table. A breakfast buffet is served each morning and set menu options are available for lunch and dinner.