For banquets and conferences, the hotel offers a comprehensive range of exclusive rooms for up to 400 guests. Hanabusa Hall conveys the essence of British elegance. Chandeliers reminiscent of a royal crown, royal green carpeting and reliefs on the walls set the tone of this hall. When connected to Kiri and Akane halls and foyers, it can hold up to 300 people for buffet parties. Hanabusa Hall is suitable not only for wedding parties, but also for conventions and many other types of banquets. This hotel offers a total of 183 rooms. Facilities at this air-conditioned establishment include a lobby with 24-hour reception and check-out service, a hairdressing salon, café, bar and a breakfast/dining room. Room service, laundry service and a car park are also available. The atrium-style lobby is sun-filled and tastefully decorated with plenty of natural light and greenery. All the rooms are arranged on six floors around a rectangular corridor overlooking the hotels atrium. There are plenty of staff on hand to help with queries and plenty of seating space to one side with a comfortable coffee lounge and restaurants leading off from the lobby. This large open space is often used for intimate concerts and exhibitions by local artists and craftsmen.

The hotel is located in the cultural centre of Kyoto, just 300 m from Kyoto Imperial Palace. Nearby sightseeing attractions include the Nishijin textile district (800 m from the hotel) and Nijo Castle (2 km from the hotel). Other attractions include the Kyoto International Manga Museum, around 8 minutes' drive away and the Raku Museum, roughly just 5 minutes' walk away. Kyoto International Conference Centre is around 7.5 km away, or a 20-minute drive.

The hotel offers a choice of cuisine from traditional Japanese to French, Western, Chinese and Kyoto-style Japanese ceremonial dishes. Breakfast is served daily and lunch and dinner are offered as set menus.