The hotel is located in a pretty garden and offers a total of 57 rooms over 5 floors. There is a lobby with a 24-hour reception, a safe, a currency exchange facility and a lift. Further facilities in the hotel include a restaurant as well as 2 cafés, 5 shops, a games room, a conference room, 2 Internet access terminals (WLAN) as well as a car park. The hotel offers its own laundry service and room service and medical assistance if necessary.

This luxurious hotel is located around 2000 m above sea level in the mountains where Ceylon Tea comes from and is only 6 degrees from the Equator. It was built in the time of the British Raj as a factory building. The nearest large town with plenty of shops as well as a beautiful lake and train station is around 50 minutes away with local public transport (15 km away). The bus station is around 5 km away and Colombo airport is approximately 190 km from the hotel (5.5 hours with public transport).

Guests may choose their breakfast, lunch or evening meals from individual buffets. Lunch and dinner may also be ordered from the set menu. It is possible to book either a half board or a full board stay.