This historical city hotel has a total of 95 large and comfortable guest rooms and is an excellent place to stay in Lourdes. Guests are attentively welcomed in a lobby with 24-hour reception and check-out services. There is lift access to the upper floors as well as a café, bar, restaurant and catering facilities on the premises. Conference facilities are available to business travellers and Internet access is also provided. For an additional fee, guests can take advantage of the hotel's room and laundry services. Moreover the hotel has an easily accessible car park.

This hotel is just 50 m from the entry of the Notre Dame Sanctuary in Lourdes. It is the closest hotel to the Lourdes sanctuary. It overlooks Bernadette Soubirous Avenue and unfurls its vast grounds adjoining the grotto and underground basilica estate. The train station is approximately 1.5 km away. Tarbes-Lourdes-Pyrénées Airport is about 15 km, Pau Pyrénées Airport is about 45 km and Toulouse Blagnac Airport is about 180 km away.