Renovated in 2010, the hotel offers 187 fully equipped rooms including disability-friendly rooms, a bar, lounges, conference facilities and private garage parking (for a fee). Guests are welcomed to the air-conditioned establishment in a lobby with 24-hour reception and check-out service, a hotel safe, currency exchange facilities and lift access. The hotel also provides a hairdressing salon, games room, TV lounge and a restaurant. Internet access is available for a fee and there is a laundry service on site.

The hotel enjoys a privileged location close to the Lourdes' Sanctuaries and is an ideal starting point for visiting the surroundings and numerous tourist sites. The train station is at a distance of roughly 2 km. Tarbes - Lourdes Pyrénées Airport, Pau Pyrénées Airport and Toulouse Blagnac International Airport are situated approximately 16 km, 37 km and 180 km from the hotel, respectively.

Guests can enjoy the chef's traditional cuisine in the hotel's bright and spacious restaurant. A breakfast buffet is served each morning, whilst lunch and dinner are offered as set menus.