This establishment constitutes part of the hip 1Borneo Shopping Paradise complex and a stay at the hotel ensures the ultimate hotel and shopping experience. Each of its 338 rooms and suites has been designed with an emphasis on locally inspired décor. Ideal for both business travellers and fun seekers, this is the only hotel in the area with rooftop meeting rooms. Fully air-conditioned, the hotel welcomes its guests into a lobby with 24-hour reception service, hotel safe and currency exchange facilities. On-site facilities include a bar, a restaurant, conference facilities, WLAN Internet access and a laundry service. Guests arriving by car can leave their vehicles in the nearby car park. Spacious lobby with high ceiling with contemporary minimalist design.

This city and business hotel lies adjacent to the University Malaysia Sabah. It is situated in close proximity to government buildings and sights, such as the Gaya Street Fair, the Atkinson Clock Tower and Monsopiad Village, can all be reached within 30 minutes by car. Kota Kinabalu International Airport is some 20 km from the accommodation.

The Mercure Café features a trendy and modern design with all-day dining offering a unique and delicious fusion cuisine. Breakfast is served daily and midday and evening meals are available from a set menu.