The hotel is a mid-scale development with two towers rising five and 13 storey above the street. Most rooms have panoramic views of the Petronas Twin Towers, one of the world's most identifiable landmarks. The architects have designed a u-shaped building that reflects the local architecture to provide guests with a truly Malaysian experience. While international standards and facilities are incorporated into its design there are many features that use tropical building materials to showcase the local culture.

For a city hotel, location is everything and this one is central to most inner city attractions, services, restaurants and bars. Bukit Bintang, KLCC (including Petronas Twin Towers) , the Convention Centre, Aquaria KLCC, Star Hill Gallery, the Pavilion and Lot 10 are between five and fifteen minutes walk or a short taxi drive from the hotel. While centrally located, the hotel is situated in a leafy oasis and away from the hustle and bustle of city life. Travelling time to or from Kuala Lumpur International Airport to the hotel via limousine takes less than one hour.

The Warisan Café features an open kitchen and buffet dining that highlights the flavours of the world. Guests can dine in air-conditioned comfort, in the privacy of the mezzanine above the main café or, in the open-air terrace adjoining the conservatory. For something less formal, the deck around the pool is the perfect venue for sizzling barbecues and healthy salads.