This city business hotel comprises a total of 200 rooms and offers guests air conditioning, a lobby area with a 24-hour reception, hotel safe, currency exchange facility and lift access. Furthermore, a restaurant, conference facilities, a laundry service and parking are available. Lobby is large with a cosy seating area and a convenience shop.

The hotel is situated at the intersection of the North-South and East-West motorways and guarantees easy access to Seberang Prai, a highly developed industrial hub and other commercial zones on Penang's mainland, as well as to Penang Island. The hotel is also within short distance of the extensive development comprising Sunway Carnival, an upscale entertainment, leisure and shopping complex. The centre of Georgetown is only a 30-minute drive away and it is 40 minutes by car to Gurney Drive.

The unique design of the hotel lounge area offers guests the true blue English concept of a lounge: Jesselton's lounge is the place to enjoy a cosy get-together or to unwind watching live sports. Café Oriental serves a mouth-watering array of Asian and international cuisine for lunch and dinner.