This hotel is classified as Deluxe class hotel and claimed to be the first all-suite business hotel with a resort setting in Penang. It features suite spa with turbo water-massage jacuzzi, roof-top swimming pool with timber deck sun-loungers and fitness centre. (03/08CB).

The Northam is located within walking distance to the old business district of Georgetown on the eastern side and the growing tourism commercial district on the western side. It is situated along Jalan Sultan Ahmad Shah, a protocol road which is known as the corporate address of almost all listed companies in Penang. This hotel is only around 16.6 km or around 20 minuates from Penang International Airport.