The colonial-style hotel is spread over 2 floors and has 40 rooms of which 4 are junior suites and 1 is a suite. The hotel has an air-conditioned lobby with a 24-hour reception, a safe, a currency exchange desk and a cloakroom. Furthermore, guests are offered a restaurant, a dining room, a conference room as well as Internet access. Laundry services are available as well as medical assistance around the clock. There is also a laundrette as well as a dryer available. Those arriving by car may make use of the car park. For added convenience the hotel offers a babysitting service, room services and an office service with Internet and fax as well as bilingual staff.

The city hotel enjoys a strategic location in the city centre. There are many art galleries as well as shops with traditional art and handicrafts in the vicinity. The nearest restaurants, bars as well as nightclubs lie roughly 50 m away. Benito Juárez Park is within around 600 m and Casa Lanat is roughly 500 m from the hotel. The central bus station, San Miquel de Allende is around 3 km from the hotel and Queretaro airport is around 56 km away.

A contintental or American breakfast is on offer for guests each morning. The hotel features a complete service of food for individuals and groups in the restaurant and bar.