This city hotel enjoys stunning views of the Auckland harbour and parks and features 269 rooms and suites. It is also famed as a preferred spa destination. Guests are welcomed into the air-conditioned building by a foyer, and further amenities include a café, a bar, a restaurant and conference facilities, as well as Internet access. Guests arriving by car make wish to take advantage of the parking facilities. Room and laundry services are also available. Medium-sized lobby, with plenty of seating. A very pleasant bar area adjoins the lobby.

The Auckland Domestic / International Airport is just 23 km from the hotel and the railway station is 1.6 km away.

There is a café in the hotel, which features a gleaming show kitchen, providing simple cuisine consisting of the freshest ingredients prepared à la minute. Additionally, there is a lobby bar offering excellent food and vintage wines by the glass, and a snack menu is available for lunch.