This hotel is a perfect location for family holidays, short breaks and conventions, and offers its guests a warm welcome in a total of 199 rooms including 11 suites over 5 floors. Moreover, it is a superb business and conference venue and provides 7 fully equipped conference rooms which can cater for up to 450 people. Further facilities on offer to guests at this air-conditioned establishment include a lobby area with a 24-hour reception, a currency exchange facility and lift access. There is a bar and a restaurant as well as WLAN Internet access and guests can also take advantage of the room and laundry services. Parking is available for those arriving by car. A large lobby with beautiful fittings.

The hotel lies 5.7 km from Lake Rotorua. Public transportation stops are located throughout the city, offering easy access to both the local airport (6 km) and the numerous points of interest and attractions in Rotorua.

The restaurant provides balanced choices and à la carte service. Guests can enjoy pre-dinner drinks at the bar and later dine at the on-site restaurant that serves a variety of delicacies.