The hotel is one of the city's well known budget hotels. The hotel provides excellent facilities in the midst of an exotic Kiwi background. There are 57 well decorated rooms and suites in the hotel. The hotel boasts a feel of relaxation and comfort which makes it perfect for a holiday or business trip. Facilities available to guests at the air-conditioned hotel include a lobby, restaurant, conference facilities, room and laundry services and a car park. A medium to large lobby with a main reception desk and casual seating area.

Located on Wanganui's main street, Victoria Avenue, the hotel is within easy walking distance of numerous Wanganui attractions, such as the Virginia Lake, central business and shopping area, heritage walks, parks and gardens, art galleries and sporting venues. There is also a bus stop a 10-minute walk from the hotel.

Guests can dine at the in-house restaurant that serves delicious à la carte cuisine and has a seating capacity for up to 120 people. The cosy bar is an ideal place to relax while enjoying a glass of fine wine, after a tiring day.