This air-conditioned hotel features large rooms with fully-equipped facilities and professional and friendly staff. Facilities at the hotel include a lobby with a 24-hour reception, hotel safe, currency exchange facilities and lift access. The hotel has 3 cafés and a restaurant. Conference facilities are also available. Internet access, a laundry service and a car park are also available for guests to use.

The hotel is within walking distance of the central business district, the Harbour, Te Papa (National Museum) and all of Wellington's major attractions. It is situated in the Cuba Quarter of Wellington and surrounded by restaurants and cafés. It is also close to the entertainment precinct of Courtenay Place. Wellington Train Station is about 3 km away and Wellington International Airport is approximately 8 km from the hotel.

There are 3 cafés and restaurants in the hotel.