The hotel is fully air-conditioned and is a business hotel, designed to offer comfortable accommodation to business travellers. It has 236 rooms spread across 21 floors, and 7 function rooms and offers all guests a "butler service". Further facilities include an entrance hall with 24-hour reception, a hotel safe, a cloakroom, a currency exchange facility, lift access, a café, a hairdressing salon, a casino, a restaurant, Internet access (charges apply), room and laundry services (charges apply) and parking for those arriving by car. The Pacific Lounge encompasses the top floor of the hotel, with floor-to-ceiling glass walls and offering private meeting rooms (complimentary use to guests), a separate lounge, a dining area, a bar and a rooftop garden with gazebo. The lobby is very luxurious with impressive marble floors. It is spacious, bright and comfortably furnished, offers a mixture of modern and traditional styles. Guests are welcomed into a refined and comfortable atmosphere.

The hotel is located approximately 100 m away from Roxas Boulevard and Manila Bay, and is in the popular Malate entertainment district. It is just a few minutes' taxi ride away from many tourist destinations such as Rizal Park, Intramuros and Fort Santiago.

The Pacific Lounge encompasses the top floor of the hotel, with floor-to-ceiling glass walls and offering private meeting rooms (complimentary use to guests), a separate lounge, a dining area, a bar and a rooftop garden with gazebo.