The hotel comprises a total of 434 double rooms and a 70,000-m² garden. Guests are welcomed in the air-conditioned foyer with 24-hour reception desk, a safe, a currency exchange, a lift. Further facilities include a hairdresser's, a newspaper stand, 5 bars, an auditorium, a games room, a TV room, a breakfast room and a restaurant. There is also a children's playground and a kids' club for younger guests. Furthermore, there are conference facilities and public Internet access to be used within the hotel. Room and laundry services round off the amenities along with a car park.

The hotel is situated on a rock jutty, only 50 metres from the beach, which may be accessed using the hotel lift. Guests may enjoy a spectacular view of the ocean and mountains. In the immediate vicinity guests will find a link to the public transport network and San Sebastian is around 30 km away from the hotel.

Guests may select all their meals from ample buffets. Lunch and evening meals may be selected from à la carte or set menus. It is possible to book half-board or full board.