The hotel offers 264 comfortable rooms, a restaurant, 2 bars, a night club, conference rooms and a business centre. Guests are welcomed into a lobby with 24-hour reception, where it is possible to purchase tickets for excursions and flights. A beauty salon, antique shop and souvenir kiosk are also available. Further facilities include a hotel safe, currency exchange facilities, lift access, a newspaper stand and a hairdressing salon. WLAN Internet access, room service, a laundry service and an outdoor car park may all be used for a fee.

The hotel offers an ideal location in the city centre with amazing views of Kola Bay. Theatres, museums, the shopping district, the business district, banks and the main exhibition centre are all in the vicinity. The train station is around 2 km away, and Murmansk Airport is approximately 30 km from the hotel.