The hotel has a total of 500 rooms spread over 4 floors. Amongst the hotel's facilities count a lobby with a safe, a currency exchange facility, and a lift. Furthermore the hotel has its own café, hairdressers, games rooms, 2 restaurants, a deli sandwich shop, 2 lounge bars, a playground and conference facilities. The following services are also available for an additional fee: public Internet access and a WLAN access point. Room and laundry services (for an added fee) complete the range of services offered. There is also a laundrette offered to hotel guests. The hotel also has a bike rental station (charges apply) on site. A car park may also be used by guests arriving by car. Large size lobby.

This luxurious and rural Texas resort is situated in 81 hectares of mountainous landscape. The popular town centre is a few minutes away (around 24 km). SeaWorld in Texas is only a 5 minute drive away and the Six Flags Fiesta Texas is 15 minutes' drive. The San Antonio Riverwalk and the Historical Missions are around a 20 minute drive from the hotel.

The hotel has 2 restaurants on property. There is also a cafe that is open for breakfast, lunch and dinner serving American cuisine. Dinner is offered at the hotels lodge.