This air-conditioned luxury hotel is spread over 8 floors and comprises 329 rooms, of which 18 are suites. This city hotel is characterized by its wonderful contemporary architecture and guests are welcomed in the elegant lobby, where there is a 24-hour reception desk, a safe, a currency exchange facility, and several lifts. There are also various shops and a hairdresser's. Culinary highlights include a bar and 2 restaurants serving different cuisine (with separate non-smoking areas and highchairs for children). Business travellers may use the well equipped conference rooms. Services on offer include bike hire, Internet access, room and laundry services, as well as medical care. Those arriving by car may park in the hotel car park or garage. The lobby is very large and modern in decor with marble flooring throughout and plenty of local flora for decor.

This hotel is centrally located not far from the famous Victoria & Alfred Waterfront and offers expansive views of Table Mountain, the lively harbour, and Robben Island, the prison where Nelson Mandela spent 27 years. This area is known for its fierce, whistling winds, which gave the peninsula the name of Cabo Tormentosa. A public transport stop can be found about 1 km from the hotel. The centre of Cape Town is some 5 minutes away, whilst the beach lies approximately 10 km away. Its excellent facilities and exquisite service make this hotel an ideal destination for tourists as well as for business guests. Cape Town airport is about 20 km from the hotel.

Guests can select their breakfast, lunch, and dinner from a buffet. Lunch and dinner may additionally be taken as a set menu or à la carte. Furthermore, special dietary requirements can be catered for.