The guest´s satisfaction from the Swiss Diamond Hotel Olivella is ensured through high-quality service, superb dining options, and providing its guests with every comfort needed for an enjoyable stay This is large. It has a small reception desk at the back. From the lobby there is an entrance to the restaurant and the Asian style lobby bar. There is a small seating area with comfortable chairs.

The hotel is located directly on Lake Lugano. The entrance of the hotel is facing the lake and on the other side are views of rolling green hills.