Housed in a building that dates back to 1878 and underwent renovation in 2002, the hotel comprises 86 rooms spread over 5 floors. The lobby includes a 24-hour reception. Further facilities include 2 bars and 2 restaurants including the Prato Borni serving up international cuisine (evening jackets should be worn) and the Lusi featuring a sun terrace and light Mediterranean cuisine (guests staying half-board may take evening meals in either restaurant). Six conference rooms are available and modern technology such as video conferencing, big wall projections of data and images as well as simultaneous translation services are on offer to ensure that conferences, seminars, banquets and occasions of all types run smoothly. A professional is available to help in the planning and organization of such events.

This exclusive hotel lies at an altitude of 1,650 m and has carefully retained its unique character to the present day. The hotel is distinguished by its splendid location and direct views out over the Matterhorn. A stop for public transport is situated in the immediate vicinity of the hotel. The hotel shuttle bus service runs on a regular basis.

The hotel has two beautifully decorated restaurants, offering a variety of cuisines, guests here are really spoilt for choice and the menus on offer can usually cater for all diet requirements without any trouble