This city hotel has 75 rooms and is furnished in a classical style after a full refurbishment in 2009. There are 2 restaurants, an American bar, 3 meeting rooms, a VIP room and a lobby with 24-hour reception and check-out service. Internet access is available throughout the hotel. Further facilities include a hotel safe, currency exchange, hairdressing salon, room and laundry services (both for a fee), as well as a car park.

Located in the new part of the city on a main road, the hotel is less than 1 km from Van Archaeological Museum and 3 km from the main bus station. There are a number of restaurants, bars and shopping venues in the centre of town, a 2-minute walk away. There are also links to the public transport network directly outside the property.

Meals, including breakfast and dinner, are served in an open buffet form.