The air-conditioned hotel offers a wide range of facilities such as free underground parking, limousine rental and a daily shuttle service to the Mercato shopping centre. It also offers fully-equipped meeting rooms with the latest audiovisual equipment and WLAN Internet access, secretarial assistance and dedicated conference staff. The establishment comprises 134 guest rooms, lobby with hotel safe, currency exchange facilities and restaurant. The rooms are accessible by lift, and guests may take advantage of the room and laundry services.

The Deira City Centre shopping centre is located in the immediate vicinity of the hotel. The World Trade Center and Exhibition Grounds can be reached in 5-minutes' walk. The hotel is located 3 km from the Dubai International Airport.

Relax in the lobby restaurant, where guests can enjoy a wide variety of drinks, tea, coffee and delicious light fare. The café offers an extensive buffet for breakfast and a varied à la carte menu for lunch and dinner.