An exquisite mid-Victorian structure built in 1859, this hotel has been the home of several illustrious British families, hence the decor is in keeping with this tradition. Amenities include a 24-hour reception and check-out service, 24-hour Internet access in the lounge, laundry (washing and drying) facilities and an iron and ironing board are available on request. Fees may apply to all of these services. The 5-storey family-friendly hotel comprises 39 rooms, lobby, hotel safe, TV room, breakfast room and currency exchange facilities.

Located in Victoria, in an easily accessible area, the hotel is very close to the Victoria underground station and Victoria railway and coach stations, which are all about 400 m away. Top tourist attractions, such as Buckingham Palace (approximately 15 minutes by foot or 800 m away) and the Houses of Parliament are all within walking distance. The London Eye is around 1.5 km from the hotel, Leicester Square roughly 3 km away and the West End about 2.5 km away. London City Airport is around 16 km from the hotel. Heathrow Airport and Gatwick Airport are approximately 24 km and 46 km away respectively. London Luton Airport is around 54 km away and Stansted Airport around 62 km.

Continental breakfast is served in the breakfast room.