The hotel's interior resembles the outdoors, with islands of foliage under an unlit translucent roof spanning 29,000 m² of open space. The hotel features an outdoor pool and a spa tub. The 24-hour gym offers stair machines, treadmills, stationary bicycles and free weights. Dining options include a terrace-top restaurant, a sports bar and a Northern Italian restaurant. Further facilities include air conditioning, a lobby with 24-hour check-out service, Internet access and a car park.

The hotel is less than 5 km from San Francisco International Airport. A complimentary airport shuttle service is offered. The complimentary shuttle service also extends to a BART light-rail station, which is 22.4 km from downtown San Francisco and other Bay Area attractions.