Renovated in 2003, the hotel comprises a total of 286 rooms spread over 8 floors. Guests are welcomed in the inviting lobby with a reception desk open 24 hours, safes, a lift, a kiosk, a conference room, cosy bar and an air-conditioned restaurant. In addition, a laundry service is also offered. For guests arriving by car, there is car parking offered outside the hotel. Large lobby with reception desk, gift shop and florist, sitting areas.

This welcoming hotel offers a stunning location right by the Hilo Bay coastline. It is an ideal starting point for exploring the many sightseeing attractions, such as Hawaii's volcanoes and the national park. In addition, the airport is 3 km away.

Queen's Court resturant offers breakfast, lunch and dinner menu with Champagne Brunch on Sundays. Waioli Lounge open nightly for cocktails and appertizers.