Guests at this city hotel enjoy upscale, boutique-style accommodation units in an air-conditioned building. The lobby has a 24-hour reception and check-out service, and here guests may also make use of the lift access to the rooms. Conference facilities are available for business travellers, and the hotel has a restaurant.

The hotel is ideally situated in the heart of St. Paul's thriving retail and downtown business district. It offers many indoor skyway connections to numerous state, federal and corporate offices. More St. Paul attractions near the hotel include Minnesota State Capitol, Minnesota Historical Center, Ordway Center for the Performing Arts, Saint Paul - RiverCentre Complex, Midway Stadium - Home of the Saint Paul Saints Baseball Team - and St. Paul Farmer's Market. For family entertainment, the hotel is just one block from the Minnesota Children's Museum and 8 blocks from the Science Museum of Minnesota. The hotel is conveniently located near the St. Paul RiverCentre Convention Complex, about 16 km from the Minneapolis Convention Center and roughly 14.5 km from Minneapolis-St Paul International Airport.

A freshly prepared breakfast is offered daily in the Great American Grill Restaurant, lunch and dinner may also be available. The Pavilion Pantry convenience mart offers sundries, an assortment of beverages and ready-to-cook meals bound for the in-room microwave or fridge. Beverages are served in the cosy Pavilion Lounge.