The charming ski hotel has 24-hour reception and 24-hour check-out service. The open, lodge-style lobby features vaulted ceilings and a large mountain-stone fireplace. Guests can relax fireside on the plush couches. There is lift access to the upper floors and there is also a restaurant on the premises. The Altitude Billiards and Sports Club, a local hotspot, offers 14 big-screen TVs, 3 regulation pool tables, and a wide variety of specialty microbrews. The Altitude Café's veranda, open in the summer, provides spectacular sunset views. Guests can also take advantage of the hotel's Internet access and the room and laundry services on offer. Those arriving by car may park their vehicles in the hotel's garage or car park.

The lodge is just 1 km, possible by foot or shuttle, from the shopping and restaurants of Vail Village, and from world-class skiing at Vail Resort and Lionshead. The John A. Dobson Ice Arena, one block away, offers recreational skating and lessons. Hiking trails and golf are within 1.6 km.

The lodge has a restaurant on site for breakfast, lunch and dinner.