The professional and hospitable staff are always at guests' disposal to make their stay comfortable and enjoyable. The air-conditioned hotel offers 108 guestrooms, a lobby with 24-hour reception and check-out service, a hotel safe, currency exchange facilities, a cloakroom, lift access and a newspaper stand. Guests may dine in the café and restaurant, and grab drinks at the bar. The conference facilities and Internet access (for a fee) may be of use to business guests. The 2 meeting rooms seat 100 and 180 people, respectively. Room and laundry services, a car park, a garage and bicycle hire are further conveniences.

The hotel is situated amid the area of high-class hotels in the centre of Can Tho city.

There are 2 VIP dining rooms and 2 large restaurants with the capacity for 200 to 400 guests. The hotel serves a continental breakfast buffet and lunch and dinner as buffets, set menus or à la carte.