Cenotes Casa Tortuga is a Natural Park full of adventures, experiences, and unforgettable moments. On the guided tour you can discover mysteries of the ancestral caves, secrets of the Mayan jungle, and thousands of adventures in its crystal clear waters. This park is formed by 4 Cenotes to enjoy, each with a unique experience that you don't want to miss * Cenote Wisho * Cenote Jaguar * Cenote Tres Zapotes * Cenote Tres Campanas (1 hour 20 minutes each Cenote Approximate)

Additional Information

• Wheelchair accessible
• Infants and small children can ride in a pram or stroller
• Not recommended for travelers with spinal injuries
• Not recommended for travelers with poor cardiovascular health
• Suitable for all physical fitness levels
• Not recommended for travelers with walking problems, serious enjury, fractures or recent operations
• Due to pandemic we recommend you to bring your own snorkeling mask
• Please be aware if you are staying at an Airbnb or similar you will be given a meeting point in the nearest hotel from your location.
• Face masks required for travellers in public areas
• Face masks required for guides in public areas
• Hand sanitiser available to travellers and staff
• Social distancing enforced throughout experience
• Regularly sanitised high-traffic areas
• Transportation vehicles regularly sanitised
• Temperature checks for travellers upon arrival
• An acrylic barrier will separate driver and guide from travelers The driver and/or tour guide will assign a seat to each guest We have 25% reduction in our transportation capacity although the van is for 14 adults we are only able to carry 10 adults,in case your group is bigger 2 units will be sent

Logistics Instructions

Start location : Your Hotel information is very important, without it we can not provide pickup time. The pickup could be in the Hotel Lobby or near your Hotel, we provide this information depending on your Hotel, if you are staying in an Airbnb or similar we will provide you the nearest point.

End location : Your Hotel information is very important, without it we can not provide pickup time. The pickup could be in the Hotel Lobby or near your Hotel, we provide this information depending on your Hotel, if you are staying in an Airbnb or similar we will provide you the nearest point.

Special Instructions :
• At the moment of booking you can specify the schedule of your preference
• Emergency phones: Office +525550967750 // Whatsapp +5215516885002
• We accept paper tickets however we encourage you to have QR on your phone, please help us reduce pollution on our planet!

Times are subject to change due

Tickets

*Mobile or paper ticket accepted
*One per booking

Prices

* Per Person

Adult : from 0 to 2 : from 0 to 0 Persons

Child : from 3 to 9 : from 0 to 15 Persons

Adult : from 10 to 99 : from 1 to 15 Persons

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

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