Xplor is a unique underground world, located in the heart of the Riviera Maya that invites you to explore and rediscover your emotions and senses in nature. It is an impressive site ideal for a day surrounded by adventure and fun. Your all-inclusive ticket gives you access to the park and its four adventure activities in a total of 7 circuits. These are ziplines, amphibious vehicles, underground rafts and stalactite rivers. On top of this, you'll also get all the services necessary to enjoy a full day of unlimited thrills and comfort.

Additional Information

• Not recommended for pregnant travelers
• Not recommended for travelers with poor cardiovascular health
• Not recommended for travelers with spinal injuries
• Travelers should have at least a moderate level of physical fitness
• As a preventive measure, before boarding the bus or accessing to the park, the temperature will be scanned through a digital remote device on every visitor, guest or staff member.
• The minimum age recommended is 5 years. Children aged 5 to 11 pay half the adult ticket (must show ID at the ticket office)
• Children over 55” m but under 12 years of age, must present identification to verify their age. Children must be accompanied by an adult.
• Bring insect repellent free of the following chemicals to be use in the Park: Benzophenone, Etilhexila, Homosalate, Octyl Methoxycinnamate, Octyl Ssalicylate, Octinoxate, Oxybenzone, Butyl Methoxydibenzoylmethane
• Bring cash for incredible souvenirs purchasing.
• The park operates in all weather conditions, Please wear comfortable clothes and watershoes. It is recommended to bring a change of clothes.
• Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 27 inches (68 cm)
• You can get to the park by using the local transportation system "Colectivo" or by taxi.
• It is not possible to make the change of date the same day of your visit
• In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
• Face masks required for travellers in public areas
• Face masks required for guides in public areas
• Hand sanitiser available to travellers and staff
• Social distancing enforced throughout experience
• Regularly sanitised high-traffic areas
• Gear/equipment sanitised between use
• Transportation vehicles regularly sanitised
• Guides required to regularly wash hands
• Regular temperature checks for staff
• Temperature checks for travellers upon arrival
• Paid stay-at-home policy for staff with symptoms
• Contactless payments for gratuities and add-ons
• In case your temperature exceeds the 100.4º F (38º C), or if there were symptoms such as cough, throat sore, runny nose, and/or red eyes, the Park's staff reserves the right to allow boarding or accessing to our facilities.

Logistics Instructions

Special Instructions :
As a preventive measure, before boarding the bus or accessing to the park, the temperature will be scanned through a digital remote device on every visitor, guest or staff member. In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.

Tickets

*Mobile or paper ticket accepted
*One per booking

Prices

* Per Person

Adult : from 0 to 4 : from 0 to 15 Persons

Child : from 5 to 11 : from 0 to 15 Persons

Adult : from 12 to 99 : from 1 to 15 Persons

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

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