HOW TO REDEEM YOUR TICKETS? The following is the only valid procedure to get them. 1. Purchase your tickets on Viator.com 2. After the booking, check the inbox: you will receive a PDF voucher. Tickets booked after the office’s closure will be delivered within 8,30 am of the next day. USE THE PDF SENT IN YOUR MAIL TO GET YOUR TICKETS, DON'T NEED TO PRINT IT 3. Go at the ticket office, ONLINE TICKETS WINDOW, of the main entrance at Pompeii ruins called Porta Marina Superiore 4. Show the PDF on the screen of your phone and redeem your paper tickets. 5. Go at the turnstiles and access the site. TICKETS' REDEMPTION TIME: (from November, 1st to March, 31st) 9:00 AM - 3:00 PM (from April, 1st to October 31st) 11:30 AM - 5:30 PM

Additional Information

• Wheelchair accessible
• Infants and small children can ride in a pram or stroller
• Public transportation options are available nearby
• Suitable for all physical fitness levels
• Face masks required for travellers in public areas
• Social distancing enforced throughout experience
• Regularly sanitised high-traffic areas
• Regular temperature checks for staff
• Temperature checks for travellers upon arrival

Logistics Instructions

Special Instructions :
#THIS SCREEN IS NOT VALID TO REDEEM THE TICKETS.

#TO REDEEM THE TICKETS, PLEASE SHOW THE PDF VOUCHER WE SENT TO YOU BY EMAIL at the window of online tickets at the entrance called Porta Marina Superiore.

#THE PDF VOUCHER sent on your email is the only valid document for the redemption of tickets.

Tickets

*Mobile or paper ticket accepted
*One per booking

Prices

* Per Person

Child : from 3 to 17 : from 0 to 15 Persons

Adult : from 18 to 99 : from 1 to 15 Persons

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

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