Xelha is considered one of the world’s greatest natural parks, Xel-Há will give you one of the best experiences while you are visiting the Riviera Maya (near from Cancun, Playa del Carmen and Tulum). Your all-inclusive ticket will allow to all your family to discover more than 20 inland and aquatic activities, for sure you will have an unforgettable time. Practice snorkeling and see hundreds of colorful fish and marine life in one of the most important natural wonders in México. Enjoy plenty of water activities at the first park with an EarthCheck Certification for its social responsibility program and for its sustainable tourism practices. Contemplate a magnificent view of the lighthouse at 40 meters high and descends from one of its 4 slides Taste unlimited & delicious food and beverages at the various restaurants. connect your senses with flora and fauna, See lagoons, caves and a breathtaking scenery that will leave you eager to come back.

Additional Information

• Wheelchair accessible
• Infants and small children can ride in a pram or stroller
• Public transportation options are available nearby
• Infants are required to sit on an adult’s lap
• Suitable for all physical fitness levels
• As a preventive measure, before boarding the bus or accessing to the park, the temperature will be scanned through a digital remote device on every visitor, guest or staff member.
• Use sunscreen and insect repellent that are free of the following chemicals: benzophenone, etilhexila, homosalate, octyl methoxycinnamate, octyl salicylate, octinoxate, oxybenzone, butyl methoxydibenzoylmethane.
• Optional activities are not included. These are educational activities of interaction with wild life, Sea Trek, Snuba, Zip Bike, Temazcal
• It is recommended that you wear a swimsuit, water shoes comfortable clothes
• In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.
• Face masks required for travellers in public areas
• Face masks required for guides in public areas
• Hand sanitiser available to travellers and staff
• Social distancing enforced throughout experience
• Regularly sanitised high-traffic areas
• Gear/equipment sanitised between use
• Transportation vehicles regularly sanitised
• Guides required to regularly wash hands
• Regular temperature checks for staff
• Temperature checks for travellers upon arrival
• Paid stay-at-home policy for staff with symptoms
• Contactless payments for gratuities and add-ons
• In case your temperature exceeds the 100.4º F (38º C), or if there were symptoms such as cough, throat sore, runny nose, and/or red eyes, the Park's staff reserves the right to allow boarding or accessing to our facilities.

Logistics Instructions

Special Instructions :
Important:
As a preventive measure, before boarding the bus or accessing to the park, the temperature will be scanned through a digital remote device on every visitor, guest or staff member. In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature ex

Tickets

*Mobile or paper ticket accepted
*One per booking

Prices

* Per Person

Adult : from 0 to 4 : from 0 to 15 Persons

Child : from 5 to 11 : from 0 to 15 Persons

Adult : from 12 to 99 : from 1 to 15 Persons

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

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